تم الحل ✓
categoryهندسة صناعية وإنتاج
schoolبكالوريوس
event_available2026-07-13
السؤال
Transcribed Image Text:
The Infinite Help Desk (M/M/∞)
Imagine that you could call up a company for customer service and never
get the message, "We're sorry; all of our service representatives are busy
with other customers..." This can be modeled by a queueing system with an
infinite number of servers.
Concretely, consider the M/M/00 queueing system, where interarrival times
are Exponential with rate A and the service times are Exponential with rate μ,
but where there are an infinite number of servers (k = 0).
(a) Draw a state diagram for the continuous-time Markov chain of this
system.
(b) Derive the limiting probabilities. You need to get a closed-form expression
here that is simple and easy to recognize.
(c) From the limiting probabilities, derive a closed-form expression for the
expected number of jobs in the system, E[N].
(d) Applying Little's Law gives you E [T]. Does E [T] make sense? Explain.
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